- HOSTING
The Custom Hosting Concept:
We make it your system
The Internet and its technical and economic possibilities have increased in importance for companies, which has led to the demand to map more and more services in the public network and to want to use its capacities.
Due to our many years of experience and knowledge in dealing with this medium, we have built our technological basis with reliable and proven technology in modern data centers with the aim of providing you with a personalized and high-performance server infrastructure for your online services.
In addition to professional technology, our focus is on personal advice and the development of individual solutions. We would like to understand your demands and requirements in order to select the technically and economically suitable solution for you and adapt it to your wishes.
We achieve maximum technical flexibility through a wide range of possible solution modules. This ranges from a single virtual instance to multiple virtualized machines to high-availability and high-performance dedicated server architectures.
The software package and the basic programs required for operation are carefully selected from our portfolio, tailored to your needs and made available by us in an optimized manner on the systems.
Our technology is modular, which means that we take the growth of your Internet project into account in our concepts. With this way of thinking and proceeding, we are already prepared and optimally aligned for your future needs.
Your flexibility is still made possible by short contract periods. This should also be proof of our efficiency and strengthen the mutual business relationship in the long term.
Of course, we take care of trouble-free operation. Our 24×7 monitoring service monitors the services individually agreed with you and, in the event of a fault, also takes the necessary measures to ensure that it works again.
A personalized ticket system as well as the proactive communication of our team gives you the necessary transparency and documentation in our daily work on your system.
That is the content of our custom hosting concept. The consistent implementation of your requirements for a personalized and functioning Internet infrastructure.
The Internet and its technical and economic possibilities have increased in importance for companies, which has led to the demand to map more and more services in the public network and to want to use its capacities.
Due to our many years of experience and knowledge in dealing with this medium, we have built our technological basis with reliable and proven technology in modern data centers with the aim of providing you with a personalized and high-performance server infrastructure for your online services.
In addition to professional technology, our focus is on personal advice and the development of individual solutions. We would like to understand your demands and requirements in order to select the technically and economically suitable solution for you and adapt it to your wishes.
We achieve maximum technical flexibility through a wide range of possible solution modules. This ranges from a single virtual instance to multiple virtualized machines to high-availability and high-performance dedicated server architectures.
The software package and the basic programs required for operation are carefully selected from our portfolio, tailored to your needs and made available by us in an optimized manner on the systems.
Our technology is modular, which means that we take the growth of your Internet project into account in our concepts. With this way of thinking and proceeding, we are already prepared and optimally aligned for your future needs.
Your flexibility is still made possible by short contract periods. This should also be proof of our efficiency and strengthen the mutual business relationship in the long term.
Of course, we take care of trouble-free operation. Our 24×7 monitoring service monitors the services individually agreed with you and, in the event of a fault, also takes the necessary measures to ensure that it works again.
A personalized ticket system as well as the proactive communication of our team gives you the necessary transparency and documentation in our daily work on your system.
That is the content of our custom hosting concept. The consistent implementation of your requirements for a personalized and functioning Internet infrastructure.
- PROTECTION
Your protection against DDoS attacks
DDoS attacks cause online services that should actually be available to be inaccessible. The consequences of this are economic and promotional losses for the companies concerned.
The quantity and quality of such actions online has increased because
– larger DDoS attacks are generated,
– faster DDoS attacks are carried out,
– more complex DDoS attack patterns are developed
– and today it is easy to launch a DDoS attack.
Ensuring service availability against attacks depends on the experience of the IT administrators and the capacity of your own IT infrastructure. Often there is a lack of willingness to invest in both and the incalculable risks of system failures and effective business and image losses are accepted.
uvensys DDoS protection
Based on a hardware solution from the technology carrier ARBOR Networks, we operate a high-performance network and system architecture in our Frankfurt data center that is geared towards defending against targeted attacks (e.g. DDoS). It is their job
– to detect potential DDoS attacks,
– to react promptly to DDoS attacks,
– to prevent the failure of services
– and analyze DDoS attack patterns.
So-called protection groups are defined on the Pravail through our very individual advice. These include the definition of the behavior of a user when visiting your online service. By defining these indicators, which describe the normal behavior of a client, the difference to an unusual, presumably potentially malicious user is recognized and is separated from normal traffic. The effect is that your online service remains accessible to your potential customers.
DDoS attacks cause online services that should actually be available to be inaccessible. The consequences of this are economic and promotional losses for the companies concerned.
The quantity and quality of such actions online has increased because
– larger DDoS attacks are generated,
– faster DDoS attacks are carried out,
– more complex DDoS attack patterns are developed
– and today it is easy to launch a DDoS attack.
Ensuring service availability against attacks depends on the experience of the IT administrators and the capacity of your own IT infrastructure. Often there is a lack of willingness to invest in both and the incalculable risks of system failures and effective business and image losses are accepted.
Based on a hardware solution from the technology carrier ARBOR Networks, we operate a high-performance network and system architecture in our Frankfurt data center that is geared towards defending against targeted attacks (e.g. DDoS). It is their job
– to detect potential DDoS attacks,
– to react promptly to DDoS attacks,
– to prevent the failure of services
– and analyze DDoS attack patterns.
So-called protection groups are defined on the Pravail through our very individual advice. These include the definition of the behavior of a user when visiting your online service. By defining these indicators, which describe the normal behavior of a client, the difference to an unusual, presumably potentially malicious user is recognized and is separated from normal traffic. The effect is that your online service remains accessible to your potential customers.
- ACCESS
The Internet Solution:
a connection that lasts
We have set the company’s requirements for a functioning Internet connection as our own benchmark in our product development.
Therefore, in cooperation with various neutral and independent German DSL and Ethernet network operators, we have connected their transfer points (ISP gates) to our network.
The result is that we can offer you high-quality Internet solutions in symmetrical and asymmetrical bandwidths of 2 Mbit / s with up to 1 Gbit / s, each including a worry-free and carefree flat rate.
You maintain your technological independence through the possibility of using different network operators.
On this basis, we can provide you with redundant network transitions that keep your systems highly available in a case of a one-sided failure through an automated change of network service.
Our short contract periods allow you commercial flexibility and uncomplicated handling of your future strategic planning, e.g. when moving or expanding your bandwidth.
In addition to personal advice and individual product recommendations, our service packages also include the correspondingly reliable end devices for which we are responsible.
Of course, we take care of trouble-free operation. Our 24×7 monitoring service monitors the Internet connection and, in the event of a fault, also takes the necessary measures to ensure that it works again.
That is the content of our Internet Solutions.
Economical trading with powerful and reliable internet solutions.
We have set the company’s requirements for a functioning Internet connection as our own benchmark in our product development.
Therefore, in cooperation with various neutral and independent German DSL and Ethernet network operators, we have connected their transfer points (ISP gates) to our network.
The result is that we can offer you high-quality Internet solutions in symmetrical and asymmetrical bandwidths of 2 Mbit / s with up to 1 Gbit / s, each including a worry-free and carefree flat rate.
You maintain your technological independence through the possibility of using different network operators.
On this basis, we can provide you with redundant network transitions that keep your systems highly available in a case of a one-sided failure through an automated change of network service.
Our short contract periods allow you commercial flexibility and uncomplicated handling of your future strategic planning, e.g. when moving or expanding your bandwidth.
In addition to personal advice and individual product recommendations, our service packages also include the correspondingly reliable end devices for which we are responsible.
Of course, we take care of trouble-free operation. Our 24×7 monitoring service monitors the Internet connection and, in the event of a fault, also takes the necessary measures to ensure that it works again.
That is the content of our Internet Solutions.
Economical trading with powerful and reliable internet solutions.
- CONSULTING
The advice
as your competent accompaniment:
We have set the company’s requirements for a functioning Internet connection as our own benchmark in our product development.
Therefore, in cooperation with two neutral and independent German DSL network operators, we have connected their transfer points (ISP gates) to our network.
The result is that we can offer you high-quality Internet solutions in symmetrical and asymmetrical bandwidths of 2 Mbit / s with up to 50 Mbit / s, each including a worry-free and carefree flat rate.
You maintain your technological independence through the possibility of using different network operators.
On this basis, we can provide you with redundant network transitions that keep your systems highly available in the event of a one-sided failure through an automated change of network service.
All technical inquiries (internal and external) are planned and controlled here. Agreements on this are carried out with the customer and recorded on a long-term basis.
Necessary changes to own and customer systems are carefully coordinated and the compatibility of the services is ensured.
For the control of the project management, the necessary resources are checked and determined, which are necessary for the implementation of the internal projects and the processing of customer orders.
Ensuring the SLAs is guaranteed as part of the regular quality check and is listed for you in the monthly report („uCheck“).
New technologies and solutions that we encounter are subject to a strict and detailed examination by the Consulting Office before they have the necessary maturity to be included in our portfolio and ultimately offered to you. In addition, it is important to us that you always have a dedicated contact person in this department.
That is the content of our consulting service.
We turn ideas into solutions.
We have set the company’s requirements for a functioning Internet connection as our own benchmark in our product development.
Therefore, in cooperation with two neutral and independent German DSL network operators, we have connected their transfer points (ISP gates) to our network.
The result is that we can offer you high-quality Internet solutions in symmetrical and asymmetrical bandwidths of 2 Mbit / s with up to 50 Mbit / s, each including a worry-free and carefree flat rate.
You maintain your technological independence through the possibility of using different network operators.
On this basis, we can provide you with redundant network transitions that keep your systems highly available in the event of a one-sided failure through an automated change of network service.
All technical inquiries (internal and external) are planned and controlled here. Agreements on this are carried out with the customer and recorded on a long-term basis.
Necessary changes to own and customer systems are carefully coordinated and the compatibility of the services is ensured.
For the control of the project management, the necessary resources are checked and determined, which are necessary for the implementation of the internal projects and the processing of customer orders.
Ensuring the SLAs is guaranteed as part of the regular quality check and is listed for you in the monthly report („uCheck“).
New technologies and solutions that we encounter are subject to a strict and detailed examination by the Consulting Office before they have the necessary maturity to be included in our portfolio and ultimately offered to you. In addition, it is important to us that you always have a dedicated contact person in this department.
That is the content of our consulting service.
We turn ideas into solutions.
- SERVICE LEVEL
The Service Agreement:
Your guarantee of quality
Complex system infrastructures in connection with high customer demands are encountered in contracts for protection
of mutual responsibilities and dependencies with
so-called service agreements, which record which key performance indicators you as a customer of a service provider
can expect.
When considering our values and the resulting self-image for service, such an agreement actually makes it superfluous because we always do the best for you.
In order to be able to prove this to you in figures, we have defined a generally applicable service level that already sets the bar very high for other providers without individual coordination with the respective customer project. The emphasis here is on „without individual coordination“, because we again specify the SLA for every service we offer you.
This makes your solution, the way you want it, truly unique!
In a separate service description and agreement, it is again described in detail what you can expect from us and our services.
That is the content of our service agreement. The best for you, nothing more and nothing less.
Complex system infrastructures in connection with high customer demands are encountered in contracts for protection
of mutual responsibilities and dependencies with
so-called service agreements, which record which key performance indicators you as a customer of a service provider
can expect.
When considering our values and the resulting self-image for service, such an agreement actually makes it superfluous because we always do the best for you.
In order to be able to prove this to you in figures, we have defined a generally applicable service level that already sets the bar very high for other providers without individual coordination with the respective customer project. The emphasis here is on „without individual coordination“, because we again specify the SLA for every service we offer you.
This makes your solution, the way you want it, truly unique!
In a separate service description and agreement, it is again described in detail what you can expect from us and our services.
That is the content of our service agreement. The best for you, nothing more and nothing less.
- Monitoring
Our Service:
Monitoring your systems
We know that a fast and competent monitoring service is very important for business-critical applications.
That is why monitoring describes an important component in our company in order to ensure trouble-free and functioning operation of your services and systems.
In accordance with this requirement, we have set up this area and positioned it in our company processes.
Competent and qualified technicians analyze the malfunctions reported from our monitoring system in 24×7 time mode in accordance with the SLAs and take all necessary steps to deal with the errors
to be resolved quickly and sustainably.
The service hotline team is actively available for you at any time on a dedicated telephone number or via the ticket system.
This gives you the information you need about an open process so that you are always up to date and can plan your work process.
In addition to processing the so-called alarms, the team also carries out necessary changes, updates and security patches on the systems after prior consultation and planning by the Consulting Office.
Of course, this work is subject to documentation requirements and you will receive it in the form of a monthly report („uCheck“). This gives you maximum transparency about the work we have done and allows you to check our quality at any time.
Individually worked out hourly contingents form the contractual basis for the responsible administrative work, the effort of which we charge in quarter-hour intervals.
In the future, you will receive insight and control over this through online access in our Customer Operating Center. The current credit is shown there and you have planning security for your budget.
You will also find all active contracts, projects and services listed in this application. This allows you to see the respective development of your assignment.
That is the content of our monitoring and administration service.
We not only have the important things in view, but also under control!
We know that a fast and competent monitoring service is very important for business-critical applications.
That is why monitoring describes an important component in our company in order to ensure trouble-free and functioning operation of your services and systems.
In accordance with this requirement, we have set up this area and positioned it in our company processes.
Competent and qualified technicians analyze the malfunctions reported from our monitoring system in 24×7 time mode in accordance with the SLAs and take all necessary steps to deal with the errors
to be resolved quickly and sustainably.
The service hotline team is actively available for you at any time on a dedicated telephone number or via the ticket system.
This gives you the information you need about an open process so that you are always up to date and can plan your work process.
In addition to processing the so-called alarms, the team also carries out necessary changes, updates and security patches on the systems after prior consultation and planning by the Consulting Office.
Of course, this work is subject to documentation requirements and you will receive it in the form of a monthly report („uCheck“). This gives you maximum transparency about the work we have done and allows you to check our quality at any time.
Individually worked out hourly contingents form the contractual basis for the responsible administrative work, the effort of which we charge in quarter-hour intervals.
In the future, you will receive insight and control over this through online access in our Customer Operating Center. The current credit is shown there and you have planning security for your budget.
You will also find all active contracts, projects and services listed in this application. This allows you to see the respective development of your assignment.
That is the content of our monitoring and administration service.
We not only have the important things in view, but also under control!
- Corporate Network
The Corporate Network:
a strong network
We met the demands of companies on price and performance-oriented communication between their locations with great care.
That is why we have already implemented a reliable MPLS VPN service in our backbone, which enables your data to be transported safely and freely over the Internet in your private network.
A central and thus controlled access to the public network can be the company headquarters or our data center, which is secured by a FireWall provided by us.
The administration of the VPN is also made simple and robust by reducing the configuration of the end devices on the customer side, because the individual settings of the IP routing are protected on our devices in the backbone.
You have the flexibility to combine different line technologies and bandwidths of 2 Mbit / s with up to 1 Gbit / s, each including a worry-free and carefree flat rate.
We achieve high availability of your site network by using two connections from two different German networks at the site. In the event of a one-sided failure, an automated switch to a secondary grid connection maintains accessibility and operation.
The architecture of your VPN is basically modular, so that it can easily be aligned with your expansion plans.
In addition, our short contract periods give you great commercial flexibility and transparency.
In addition to personal advice and individual product recommendations, our service packages also include the correspondingly reliable end devices for which we are responsible.
Of course, we take care of trouble-free operation. Our 24×7 monitoring service monitors the individual VPN connections and, in the event of a fault, also takes the necessary measures to ensure that it works again.
That is the content of our corporate network. A functioning and secure communication between your company locations.
We met the demands of companies on price and performance-oriented communication between their locations with great care.
That is why we have already implemented a reliable MPLS VPN service in our backbone, which enables your data to be transported safely and freely over the Internet in your private network.
A central and thus controlled access to the public network can be the company headquarters or our data center, which is secured by a FireWall provided by us.
The administration of the VPN is also made simple and robust by reducing the configuration of the end devices on the customer side, because the individual settings of the IP routing are protected on our devices in the backbone.
You have the flexibility to combine different line technologies and bandwidths of 2 Mbit / s with up to 1 Gbit / s, each including a worry-free and carefree flat rate.
We achieve high availability of your site network by using two connections from two different German networks at the site. In the event of a one-sided failure, an automated switch to a secondary grid connection maintains accessibility and operation.
The architecture of your VPN is basically modular, so that it can easily be aligned with your expansion plans.
In addition, our short contract periods give you great commercial flexibility and transparency.
In addition to personal advice and individual product recommendations, our service packages also include the correspondingly reliable end devices for which we are responsible.
Of course, we take care of trouble-free operation. Our 24×7 monitoring service monitors the individual VPN connections and, in the event of a fault, also takes the necessary measures to ensure that it works again.
That is the content of our corporate network. A functioning and secure communication between your company locations.
- SETUP-CHECK
- SETUP-CHECK
Security in your hosting environment
In many discussions with customers and partners, it has been found that moving systems and hardware to another provider is often a major hurdle, or that the customer brings the provider / host to the project.
Our range of services gives you the option of having your systems administered by our service-oriented specialists, even if they are not hosted on the premises or the network area of uvensys GmbH.
The planning and analysis of network and server structures is our hobbyhorse, we are very familiar with this and we are happy to go into detail.
We would be happy to discuss your infrastructure and possible optimization or expansion options with you in an initial, non-binding and free appointment.
The uvensys setup check
– Analysis of your server environment
– Security analysis, viewed externally
– Current status and status of the operating system (Linux)
– first appointment without obligation and free of charge
Please contact us to arrange a personal appointment.
Your contact person is:
Mr. Volker Lieder
CEO, uvensys GmbH
v.lieder@uvensys.de
Phone: 064 03 – 78 936 11
In many discussions with customers and partners, it has been found that moving systems and hardware to another provider is often a major hurdle, or that the customer brings the provider / host to the project.
Our range of services gives you the option of having your systems administered by our service-oriented specialists, even if they are not hosted on the premises or the network area of uvensys GmbH.
The planning and analysis of network and server structures is our hobbyhorse, we are very familiar with this and we are happy to go into detail.
We would be happy to discuss your infrastructure and possible optimization or expansion options with you in an initial, non-binding and free appointment.
The uvensys setup check
– Analysis of your server environment
– Security analysis, viewed externally
– Current status and status of the operating system (Linux)
– first appointment without obligation and free of charge
Please contact us to arrange a personal appointment.
Your contact person is:
Mr. Volker Lieder
CEO, uvensys GmbH
v.lieder@uvensys.de
Phone: 064 03 – 78 936 11